Michael Cook, MHA, Director, Provider Services, Indiana Medicaid, FSSA shared the following message regarding the IHCP Provider website being moved to in.gov.
Dear Indiana Medicaid Stakeholder,
The Indiana Family and Social Services Administration is making you aware of plans to move the Indiana Health Coverage Programs (IHCP) provider website from its current indianamedicaid.com domain to the State’s in.gov domain. This transition will occur in two phases – content pages will be moved during Phase 1 and applications migrated in Phase 2. The migration of content pages will implement effective December 3, 2018. The implementation date for Phase 2 has not yet been determined. Providers were notified of this change in IHCP bulletin BT201858, dated October 30, 2018.
Beginning December 3, 2018, the Indiana Medicaid landing page will direct users to in.gov/medicaid/providers rather than to provider.indianamedicaid.com. Although the content of the web pages will be largely unaffected by the migration, the layout of the content as well as navigation of the website will be somewhat different. The intent is to make this transition as seamless as possible. Accordingly, the IHCP will redirect the URL addresses for current indianamedicaid.com pages to the new URL addresses in the in.gov domain. Users are encouraged to reset old bookmarks for the new URL addresses at first use.
As mentioned, Phase 2 of the website project will involve migrating the applications that are currently hosted at indianamedicaid.com. Applications include functions that are dynamically created or data-driven such as IHCP Bulletins and Banner archives, fee schedules, codes sets, and provider search functions. Applications will continue to be hosted at indianamedicaid.com as they are today until Phase 2 is implemented. When accessing these applications from the new in.gov website, users will be connected automatically to the existing indianamedicaid.com URL addresses for these functions. Note that access to and functionality of the IHCP Provider Healthcare Portal will be unaffected by this migration.
Although efforts are being made to minimize disruptions, users may experience limited technical issues as a result of the conversion. Users can contact IHCP Customer Assistance at 1-800-457-4584 to report issues. Any issues identified will be corrected as soon as possible.
We’re excited about this change, but we’re also trying to be as thoughtful as possible with the implementation. If you have any questions or concerns, feel free to reach out anytime.
Michael Cook, MHA ▪ Director, Provider Services
Indiana Medicaid ▪ Indiana Family and Social Services Administration
402 W. Washington St., Room W374 ▪ MS07 ▪ Indianapolis, IN 46204
O: (317) 232-7050 ▪ Michael.Cook@fssa.in.gov ▪ http://www.in.gov/fssa