Federal Provider Relief Fund Update: Medicaid/CHIP Provider Relief Funds Released

INARF would like to share the below update from Bradley Associates regarding the release of the Medicaid/CHIP Provider Relief Funds.

Yesterday several of our clients either received deposits of their Medicaid/CHIP Provider Relief Funds (2% of revenue) or received an e-mail from HRSA to set up an Optum account in order to receive the money.  We believe the request to setup an Optum account may be due to companies having several different bank accounts listed on their State Medicaid information but we cannot be sure.  We just wanted to let you know that the funds are flowing faster than we had originally anticipated and that you may receive an e-mail like the one below.  Please be sure to be on the lookout for it and you might also check your spam folders.

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Attention:
Dear Valued Provider:

Thank you for submitting your information to the Enhanced Provider Relief Fund Payment Portal . Based upon review of your revenue information, your organization will receive funds.

The Department of Health and Human Services has contracted with UnitedHealth Group to deliver the funds via Automated Clearing House (ACH). The automated payments are sent via Optum Bank with “CARES Act PRF GenDist P2 PMT*HHS.GOV” in the payment description. Payments are sent to the group’s central billing office. All relief payments are made to provider billing organizations based on their Taxpayer Identification Numbers (TINs).

In order to receive this payment, you’ll need to sign up for an Optum Pay account at Optum Bank.

Before you start the enrollment process, please have the following on hand:

• Contact information (name, phone number and email address)
• Contact information for one or two individuals from your organization to support administration and oversight of your account
• Your organization’s banking information (routing number, account number and account type)
• Voided check or bank letter
• IRS Form W-9

Where can I find more information?
Please visit hhs.gov/providerrelief for Terms and Conditions and Frequently Asked Questions (FAQs). For additional information, please call the provider support line at (866) 569-3522; for TTY dial 711. Hours of operation are 7 a.m. to 10 p.m. Central Time, Monday through Friday. Service staff members are available to provide real-time technical assistance, as well as service and payment support.

Thank you for all you are doing to support and protect the American people during this difficult time.

​Thomas J. Engels
Administrator
Health Resources and Services Administration
United States Department of Health and Human Services