DDRS Update - VR Claims Payment System

The Division of Disability and Rehabilitative Services (DDRS) has issued a correction in regards to the previous sent notice regarding VR Claims Payment System.

There was an error in the previous announcement. Vendor registration begins March 1, 2018, not the webinars. This has been corrected below.

The Division of Disability and Rehabilitative Services, Bureau of Rehabilitation Services has contracted with Public Consulting Group (PCG) to implement an electronic Claims Payment System (CPS) for Vocational Rehabilitation (VR) service vendors for the submission of invoices and payment of claims. Once the CPS is implemented, all payments to VR vendors will be processed through CPS. In order to prepare for this change in billing practices, all VR vendors must complete the new vendor registration process in CPS. If you are a current VR service or product vendor, this includes re-submitting all information and documentation you may have previously provided when you initially began providing VR services. 

VR service vendors are individuals, businesses or organizations who receive payment from VR for the provision of services or devices to VR participants. Please see the Vocational Rehabilitation Services Manual for more information, which is available on the VR Vendor Registration webpage.

Vendor registration will be available, beginning March 1, 2018. PCG will conduct several live webinar sessions to assist vendors with the registration process as follows:

Dates, Times and Registration Link 
February 21, 2018 - 12 p.m. – 1 p.m. EST - Registration Link 
February 22, 2018 - 11 a.m. – 12 p.m. EST - Registration Link 
February 23, 2018 - 12 p.m. – 1 p.m. EST - Registration Link 
February 26, 2018 - 11 a.m. – 12 p.m. EST - Registration Link 
February 27, 2018 - 9 a.m. – 10 a.m. EST - Registration Link 
February 28, 2018 - 4 p.m. – 5 p.m. EST - Registration Link 

Learning objectives for this training: 
    - Learn how to log into the CPS Vendor Dashboard 
    - Learn how to complete vendor registration 

Registration will be limited to 85 participants per session. All sessions will be live-captioned. A recorded webinar will be available following completion of all sessions for service vendors unable to participate in a live session. The recording will be posted on the VR Vendor Registration webpage. 

Additional instructions for VR CPS registration is forthcoming, including a link to the portal. 

All VR service vendors are required to register in the CPS. Please note that the upcoming training webinars are specific to vendor registration, which will be available beginning March 1, 2018. Information about submitting and processing claims through CPS is forthcoming, and training will be scheduled for this spring. 

Additional information about the VR CPS can be viewed on the VR Vendor Registration webpage. 

Any questions regarding PCG trainings can be directed to INVRclaimpay@pcgus.com. Please include in the subject line: Training Course, Agency Name and Primary Contact 


The DDRS is a program of the Indiana Family & Social Services Administration. If you have questions about DDRS programs and services, visit us online at www.DDRS.In.gov.