To: Division of Disability and Rehabilitative Services Waiver Providers
From: Shelly Thomas, Assistant Director, Bureau of Quality Improvement Services
Re: Reviews conducted by BQIS
Date: October 31, 2013
The Bureau of Quality Improvement Services (BQIS) has refocused our approach in conducting compliance reviews and complaint investigations. The primary focus of these activities is to assess consumer outcomes and safety as well as compliance with 460 IAC Article 6. All requirements outlined in 460 IAC Article 6, the DDRS’ Waiver Manual, DDRS’ approved Home and Community Based Services (HCBS) Waiver applications, as well as all state and federal regulations are still important and required. Below are detailed descriptions of the approach BQIS will utilize.