Division of Aging Updated Contacts

The Division of Aging has updated our email addresses with intent to better serve all inquiries more efficiently. ​

Going forward please direct inquires to the most appropriate email listed below.

• Interest in becoming an Aged & Disabled Waiver, Traumatic Brain Injury Waiver or Money Follows the Person provider.
  • Applications may be submitted to the Division of Aging provider applications email: [email protected]
  • Information about becoming a waiver provider may be found on the Division of Aging webpage, by clicking here. 

• Active Aged & Disabled Waiver, Traumatic Brain Injury Waiver or Money Follows the Person providers needing to update your profile.
  • This may include but not limited to adding or removing services, add or remove counties to serve, change of ownership, or address changes.
  • Send requests to: [email protected]

• Provider payment issues Aged & Disabled Waiver, Traumatic Brain Injury Waiver or Money Follows the Person
  • Submit a CaMSS Help Desk Ticket, by clicking here.  
  • **Please do NOT email the Division of Aging directly.  When a ticket is submitted it will be assigned, researched and responded through this ticket system**

• RCAP inquiries
  • Application for new enrollment, submit email to:[email protected]
  • General Inquiries, submit email to: [email protected]

• General inquiries or grievances
  • Service plans for all Division of Aging programs
  • Eligibility for all Division of Aging programs
  • Inquires relating to Division of Aging expectations, requirements in delivery of care
  • Medicaid eligibility inquiries
  • Waiver status revision inquiries (interrupt, restart, terminations)
  • Service definitions
  • Submit Email to Division of Aging: [email protected]
  • The topics may include but not be limited to the following:
• Settings Rule inquiries

Submit email to Division of Aging: [email protected]

​The Division of Aging is a program of the Indiana Family & Social Services Administration. If you have questions about Aging programs and services, visit us online at www.IN.gov/fssa/aging.